Expected to demonstrate basic communication skills and the ability to develop them as well as the ability to engage with people in order to build compassionate relationships and effective (The College of Social Work, 2014). . Communication skills are fundamental in social work; every aspect of their role involves communication. In order to communicate effectively, social workers must be aware of the forms of communication, i.e. non-verbal, verbal, body language and written, and understand the barriers to communication. (Thompson, 2009). So when communication barriers arise, for example someone not understanding English or wanting to discuss their problems, these skills enable social workers to overcome them, for example by asking the right questions or implementing an interpreter. Effective communication within social work provides a solid foundation for good professional relationships. Trust can be built, giving confidence to both the social worker and the service user when they come together, discuss and build on solutions (Koprowska, 2005). I encouraged these skills throughout the interview, remaining aware of my body language, ensuring I was open, facing the caregiver, and maintaining good eye contact. I was also continually aware of the caregiver's body language, to inform me of what she was feeling. Paying attention to her eye contact, facial expressions, and body position allowed me to realize that she was not responding to the conversation (Banks, 2006). Being able to identify this helped overcome the obstacle by asking probing questions and re-engaging her in the conversation. I provided active listening skills by summarizing what the caregiver was expressing, responded accordingly to what was being discussed, and nodded to show...... middle of paper . .... foster effective relationships that integrate many values ​​(Beckett, 2006) Supervision and feedback provide criticism and support to improve the trajectory of learning, education, knowledge and accountability. Given and used constructively, it contributes to potential development and enhances understanding (Kadushin & Harkness, 2002). This creates trust, encouragement and emotional support; which helps relieve stress (Kirkland and Manoogian, 1998). To demonstrate my professional commitment and take responsibility for my practice, I made sure to ask for personal feedback. To my delight, the caregiver expressed that she felt comfortable with me because I brought her empathy and a sense of understanding simply by listening. Additionally, fundamental issues were uncovered, which led to a self-directed discussion based on the solutions she wanted. This feedback was essential to give me confidence and motivation.