Post-bureaucracy constitutes and advances the bureaucratic organization because it is the response to the defects of the bureaucratic system. Post-bureaucracy aimed to solve the problems of the bureaucratic system. An important feature of postal bureaucracy is trust, as it has many advantages. Even if it can cost the company dearly. Trust refers to a lack of discipline because employees are motivated to do well for the organization. By implying rules, this could be negative for the organization's relationships with its employees and customers. Trust in post-bureaucracy is designed in such a way that the stakeholders of the organization feel like they are a vital and essential part of the functioning of the organization. Trust is used to ensure the happiness of everyone connected to the organization. A successful scenario is that of Homebase, where managers allow staff to give discounts to customers where appropriate. This trust could easily be betrayed and misused and result in heavy financial losses for Homebase if staff used it for their own benefit. One decline that has been widely attributed to piracy is websites offering illegal downloads of films, leading to decreased sales, including the film Veronica Mars. It is clear from these figures that the ability to download copyrighted material is being abused and the trust of organizations has been broken. This means that the trust aspect of post-office bureaucracy is inconsistent. Empowerment is another feature of post-office bureaucracy. It represents organizations assigning power and authority to those lower in the organizational hierarchy (Knights & Willmott, 2007). To some extent, empowerment could be beneficial to an organization because it would enable workers to work...... middle of paper...... respond to customer demands, so flexibility is key . However, there are criticisms of post-bureaucracy, for example if a company decides to outsource due to a lack of labor, this would decrease workers' output, meaning that the company is not flexible and would therefore also not agree with a characteristic of post-bureaucracy. because there would be a key difference between salaries. There are many factors influencing companies to move from bureaucracy to post-bureaucracy. For example, technology requires companies to work together because they are innovative. A company can be competent but there is always something it cannot develop. Networking and information sharing are therefore important. The bureaucracy could not keep up with the pace of change; information technology meant there was more external control allowing informal relationships and minimal division of labor.