To educate employees, the company took several approaches. For example by organizing a fire emergency training program and distributing an environmental, health and safety newsletter called EHSAN. Thanks to EHSAN, employees received information and safety instructions. The goal is to educate employees so that they can be better at their jobs. One of the main problems encountered in Penang Port is congestion. The congestion occurred at the North Butterworth Container Terminal (NCBT). There was a delay in the docking of ships. Vessels arrived late to ship goods from the NCBT container yard, leading to space constraints. Most guests consider moving to Port Klang. The reason why the congestion is occurring is due to the increase in container traffic at NBCT, the delivery time for export goods has been shortened to one and a half days instead of five.