ARTICLE SUMMARY: IT SUPPORT SERVICES FOR TELEWORKING WORKFORCESAccording to Tuncay Bayrak, in his article, IT Support Services for Telecommuting Workers teleworking, in the new technological era, the organization has faced many radical changes. The changes involved from the traditional workplace to more technological methods. With the existence of different types of software enabling long distance communication, the telecommuting workforce has evolved. Today, the organization has transformed into a networked operational structure where employees are not tied to the workplace. Every day, the number of teleworking jobs continues to grow. Telecommuting allows employees to work from home or remotely across the world. The question is what are the different support services provided by the organization to teleworkers and traditional employees in a regular office. The objectives of this study are to explain the many types of telecommuting employee support services that can be provided and the different support services needed by telecommuters and office IT workers. The objective of this article is to provide a framework to help IT managers resolve problems and increase their potential profit by providing good support service. In the previous study, the authors stated that there are various studies on teleworking that include references to company attitudes. towards teleworking, motivation, productivity, supervision and employee satisfaction. The method used in this study involves two steps. First, academic research and journalists were used to present key issues and challenges related to supporting teleworkers. A method that was used in this step based on a review of the scientific literature. Second, the discussion takes place in the middle of the document. Anization cannot guarantee who uses telecommuting computers and what happens in remote locations. It is also too difficult to ensure that remote workers comply with the non-disclosure agreement. There is a way that IT can prevent this from happening. They can control remote computer settings and monitor employee performance on the computer. The Deep Freze program can be used to prevent remote workers from changing their computer settings. Apart from this, the keylogger can monitor the activity of remote workers so that they engage in company work. The final categories of technical support are communication and logistics support. For communication, IT service responsible for providing support to teleworkers by leveraging business communication and groupware tools such as email, instant messaging and chat that provide means of communication..