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Essay / Eight Dimensions of Product Quality: David Gavin on the market. The two important and fundamental characteristics for measuring products are reliability and durability. Reliability means “the measurement of unplanned interruptions during customer use,” which normally result from unexpected failures. In the production phase, manufacturing industries use reliability testing which maximizes the opportunities of observing an unexpected failure. Durability is "the ability of products to last a long time without significant deterioration", which has the ability to maintain the service capacity of a structure for a specified period of time with required safety that corresponds to the characteristics and service capacity . Product durability is one of the difficult issues. aspects for most designers, developers or builders when it comes to sustainability, as there is no standard or widely accepted methodology that has been used to assess product durability. Around the world, many products such as household appliances, furniture, clothing and shoes, as well as automobile parts, are thrown away every year, and many of them are discarded prematurely, obsolete or technologically outdated, non-repairable or non-upgradeable; this is why sustainability concepts are increasingly seen as a solution in manufacturing. Reliability and durability rely on internal qualification testing, as both are calculated from first principles, as well as mathematical models, which brings similar test results for both (durability and reliability); so it is difficult to... middle of paper ......ting are intertwined in personalized clothing. Consumers are classified into market segments of individuals sharing common patterns of criteria in acquiring their clothing. Customized clothing users constitute one such market segment, although not homogenous, that shares a common interest in quality. Custom clothing manufacturers have different work practices, but everything they do depends on how they can meet the needs and wants of their customers and how their mutual conceptions of quality meet. Custom clothing is generally not brand recognized nor can it be seen in stores. Other forms of information are used to predict quality. A customer not only buys clothes as a final product, but also connects his interaction with the producer, product information and supplier's trust in the purchasing process which is also a matter of quality..
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