Handovers are one of the most important aspects of nursing and the perfect opportunity to discuss Sam's treatment, communicate issues and concerns that have arisen and to ensure that all team members understand the patient's implications (Entwistle, 2011). This detailed transfer of responsibility was accomplished with a verbal and written record of the meeting, which provided a thorough understanding of the meeting for staff who were not present at the time. It is through clear documentation that the likelihood of Sam receiving the best care is increased, and as the old adage goes “If it ain't documented, it ain't done” (Balzer-Riley, 2012 : 139-140). Record keeping is about more than just ensuring the best possible patient care; by producing a written account of the event, the student nurse also protects herself by providing proof of what happened