The Hilton Key Largo Resort is a six-year-old Hilton Worldwide hotel that is highly regarded and is a resort positively reviewed by vacationers on many websites of travel. As one of eleven successful Hilton Worldwide brands, Hilton Hotels & Resorts is considered an “innovative, forward-thinking global hospitality leader” (www.hiltonworldwide.com). This brand extends to 550 hotels and resorts in approximately 80 countries. At Hilton, we power the Hilton HHonors program, a loyalty program in which its members have the opportunity to earn points and airline miles for their stays at more than 4,000 hotels in 90 countries, as well as receive many other privileges complementary. .This report covers the basic company profile, which explains what the Hilton Key Largo location has to offer in the resort and surrounding areas. For the Balanced Scorecard section, I have put together a table that includes a strategic plan and management system to align our business activities with the mission and vision of Hilton Worldwide brands, develop strategies to improve internal and external communications of our site and find ways to monitor performance over the next year. The chart will be organized into a strategic map to allow its users to get a visual idea of ​​where the perspective shots connect. Subsequently, as you will see with the attached 2013 operating budget document, the hotel has revenues totally in excess of $105,000,000 and a net operating income of approximately $45,500,000 as of This year. Alongside the income statement, other revenue generating departments will be discussed in depth with estimated expenses and revenues displayed, and finished with an assessment of local businesses...... middle of paper ...... part 3 integral to our operating philosophy,” commented Dieter Huckestein, president of the hotel division of Hilton Hotels Corporation. “It is adopted by all of our brands system-wide and motivates team members to achieve higher levels of performance by keeping everyone focused on results” (bscol.com). HILTON HOTELS' VISION: To fill the earth with the light and warmth of hospitality HILTON HOTELS' MISSION: To be the world's leading hospitality company – the first choice of guests, team members and owners. OUR VALUES: HOSPITALITY We are passionate about delivering exceptional customer experiences INTEGRITY We do the right thing, all the time LEADERSHIP We are leaders in our industry in our communities TEAMWORK We are part of a team in everything we doOWNERSHIP We own our actions and decisionsNOW We operate with a sense of urgency and discipline