Describe how the case study system could support each of the decision making phases of intelligence, design and choice for decision makers. Explain the phase. Explain how the KBS supports or could support this phase of this case. Simon's decision making process consists of 3 phases which are intelligence, design and choice. These phases can be used to simplify the hypotheses, validate the models used in the project and verify and test the proposed solution. These phases are then followed by the implementation phase after which the success or failure of the proposed system can be judged. The intelligence phase consists of organizing the objectives, data collection, identification and formulation of the problem, appropriation of the problem which leads to a decision statement. . The Idaho Department of Transportation case study follows the tax rule of charging a high weight-distance tax and a low tax for registration fees for motor vehicles traveling on the highway. He has received repeated requests to change the truck tax system. Dealing with these repeated requests requires answering a few questions, such as how much revenue will be lost or gained? Tax classification based on truck size? Behavioral and economic impact on the tax system? These issues need to be addressed so that the request can be processed further. The next phase is the design phase where we can classify decisions, define criteria, formulate a model, predict and measure results. We can break down all the major categories into several options that can be linked to this problem statement to give an appropriate decision. For this case study, we can classify the above issues with Motor Carrier Taxation KBS (MCTKBS) because it includes more than 200...... middle of paper ...... for which convenience records have $180 per truck was driven with fewer or no miles in Idaho. Idaho Department of Commerce officials suspected that some of these convenience registrations would be eliminated if motor carrier registration fees were increased significantly. The assessment of the tax effect would also have to be carried out if it was assumed that all trucks traveling a lower number of kilometers would not be registered. The decision to implement the proposal is made taking into account all these factors so that the impact of these changes does not have an effect on tax revenues and the economic system of the state. BPM is a continuous process that takes place in a closed-loop structure that is useful for optimizing business performance or improving work quality based on the integrated data that is stored in the form of a dashboard