Employees Transferring information is essential because as they say “time is money”, the more time it takes to transfer information to others, the more the cost increases. Another factor in the transmission of information is the quality of the person transmitting it. Some people may consider certain information more important than others. But not everyone considers this information as important. You need to find out which employees are the best teachers. Employee Interest If employees are not interested in the training, they will not be able to absorb the material and will not be able to put the training into practice. Most of the planners we will deal with have been in the industry for a long time and tend to get stuck in their ways. CRM training, while not an extreme concept, will change the way they deal with customers. The training could change the direction of a career as a planner. The level of interest of the advisors in the project could affect the progress of the training. By keeping all of these criteria in mind, we can make the best assessment of our options. We can look at each way to train in CRM use and the time and resources needed to complete the training. It is imperative that training be done quickly and efficiently..