First, I sat near the accused counselors on lunch break for about a week. I would pretend to be texting on my phone or eating lunch while listening for any signs of derogatory language. If I actually heard this, I would note all advisors involved and begin appropriate disciplinary action. If I didn't hear any derogatory language during the week, I would then spend the next week inviting clients to my office for short one-on-one meetings for simple progress checks, but I would make sure certain clients were women African-American (not all so as not to arouse