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  • Essay / Enterprise System Governance - 977

    The 21st century is a growing market for software packages demanding to provide a total and integrated solution to the information processing needs of enterprises. Even companies that choose to implement such packages follow aggressive approaches to systems integration by regenerating custom software and adopting technologies such as Enterprise Systems (ES) adoption (Markus & Tanis; 2000). Business systems should receive special research attention due to their immense potential in terms of financial, technical, managerial, human and strategic benefits, costs and risks (Markus and Tanis 2000). The technical difficulties and high failure rate in implementing enterprise systems have been widely cited in the literature (Davenport, 1998), but research on governance for enterprise systems implementation is rare and uneven. To date, little has been done to theorize the leading forecasters of initial and continued governance success (Grabski et al. 2011). This research is an effort to do just that. It examines, evaluates and identifies the governance of enterprise systems and categorizes them into the respective phases of the enterprise systems experience lifecycle model (see Figure 1) proposed by Markus and Tanis (2000), and discusses how governance can be communicated effectively in the enterprise systems environment for businesses. The rationale for choosing this model is that this framework allows researchers to calculate or explain an organization's actual ES achievements and successes in an organized manner. Using this framework, it helps uncover critical implications at each stage of the implementation cycle so that we can identify potential issues and provide recommendations to mitigate or resolve issues before...... middle of document. ..... al., “Exploring a Governance Theory of Supply Chain Management: Barriers and Facilitators to Integration,” Journal of Business Logistics, vol. 31, 2010.• PM Senge, et al., The dance of change: the challenges of maintaining momentum in learning organizations. New York: Double Day, 1999. • ] KH Wathne and JB Heide, “Relationship Governance in a Supply Chain Network,” Journal of Marketing, vol. 68, p. 73-89, 2004. • OE Williamson, The Governance Mechanism. New York: Oxford University Press, 1996. • OE Williamson, “Transaction-Cost Economics: The Governance of Contractual Relations,” Journal of Law and Economics, vol. 22, pp. 233-261, 1979.• Severin V. Grabski, Stewart A. Leech, and Pamela J. Schmidt, “A Review of ERP Research: A Future Agenda for Accounting Information Systems” JOURNAL OF INFORMATION SYSTEMS, Vol. 25, no. 1, spring 2011 p.. 37–78