Charlie's emergency department is a level one trauma center, one of only eight in the state of Michigan. As a certified Level 1 trauma center, its hospital sees the most seriously ill patients with life-threatening injuries. The entire emergency department can accommodate up to one hundred patients at a time. Charlie has been a nurse manager at the Detroit Center of Medicine for thirteen years. He is a graduate of Wayne State University, where he received his bachelor's degree in nursing. He then worked as a registered nurse at the Detroit Center of Medicine for five years. He obtained TNCC nursing certification, which is a certification in trauma medicine. After five years working in the emergency department, winning various departmental awards, including Nurse of the Year, Charlie was interviewed and awarded for the position of Nurse Manager. Charlie's work involves various forms of communication, including: writing reports, evaluating statistics, researching new methods of nursing practice, primary and secondary, interviewing employees, listening to speakers, and reading new legal and scientific literature on nursing. nursing care. The job of a nurse manager requires creative and critical responses to three typical communication scenarios: information issues, persuasion issues, and ethical/legal issues..