As a tourist guide, it is very important to maintain the smooth running of the itinerary. When the tourist guide also wakes up late, the problem comes and it will be extremely serious. In the following article, I will discuss the consequences and how to solve the problem when the domestic flight is late. Before discussing the solutions to this case, we will discuss the consequences depending on the severity. Let’s start with the least serious consequence – being filed a complaint by the group member. When the trip misses the domestic flight, it will cause a lot of inconvenience to customers, such as itinerary change/delay due to human error. The second consequence is that the travel agent/companion has to pay a certain amount for different components such as reissue of the plane ticket or penalty applied, change of hotel, etc. Additionally, the problem may create a negative image of the travel agent, so the company has the right to fire the escort. The final consequence is the suspension/revocation of the Tour Escort Pass by the Travel Industry Council (TIC). According to the TIC Code of Conduct for Overseas Tour Escorts (2013) “2.1 be wise, respectful, discreet, sincere, courteous, punctual, attentive and patient, and endeavor to uphold the general interests of the group of tourists; » In this case, he has definitely violated this rule, which is why the TIC has the right to suspend/revoke the Pass in case the client complains about the accompaniment once the visit is over. To summarize this section, the consequences may be minimal. compliant on the part of customers, but can also be as serious as the revocation of the Tour Escort Pass. After talking about the consequences...... middle of paper ...... the lights can make a stopover in one of the states. Additionally, the local operator can find the hotel for check-in in that state or the next possible destination. Additionally, the coach must also reserve an extra day of standby in case the group needs to stay one more night in the state. Therefore, the local agent also asks to arrange meals for the travel member. Likewise, he must inform the companies in the next state, such as attractions, meals, hotel and coach, that the group will delay the itinerary. Last but not least, local operators should also look for other methods such as train, boat can go to another state, it may take more time until the next destination, but this is also a possible way to resolve the problem. To conclude, this scenario should not happen in any escort or tour, it will have a huge impact on the entire route.