Q1. What types of decisions does Chad Thomas need to make on a daily basis to keep his business operations running efficiently? Long term? Tactical decisions or short-term decisions have short-term impact and consequences on the organization: 1) Manufacturing process layout and equipment configurations - the importance of relay is to reduce setup time 2) Allocation Resources - daily raw materials allocation and replenishment 3) Resource allocation management - labor and personnel allocated to each process. 4) Task planning - production planning on the quantity to be produced 5) Dispatch planning -planning and organization of the number of shipments to the end customer6) Inventory managementStrategic or long-term decisions decisions have a long-term impact and consequences on the organization: 1) Develop a methodology and forecasting techniques to understand the requests 2) If you make the decision "Make" or "Buy", it is important because the decision will impact the relay of equipment, production3) Reorganization of people - necessary to retrain people and check their abilities to perform the work (cross-training and flexible workforce are essential elements in the organization to meet product complexity)4) “Outsource” or “purchase” decision – when volume increases at a consistent rate, outsource non-core activities to others.Q2. How did sales and marketing affect operations when they began selling standard parts to retail outlets? First, it is necessary to focus on the competitive dimensions of the business before jumping into decisions. In this aspect, competitive capabilities are the dimensions of cost, quality, time and flexibility that a process or value chain actually addresses and is capable of generating value. This includes cost-effective study, technology, layout redesign, capacity expansion and inventory levels. Distribution – working on alternatives for outsourcing the distribution network or transportation routes. Should focus on outsourcing these non-core business activities if they are not profitable. It costs money by not understanding the multiple distribution network in standard online delivery (multiple drop-off points through retail channels) Operations – To build the right layout and workflow process in the business . Allocation of labor resources is also critical to ensure the right balance of resources to manage production. If possible, adopt a hybrid model to manage the flexibility of the nature of the product, ensure that the production line can be configured in a standard and customized way to reduce setup and changeover time and cope with demands..