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  • Essay / Diversity Issues at Walgreens - 1659

    Diversity Issues at Walgreens: A weakness that has been learned as a result of information gathered from research and surveys is that as a company it is true that diversity is practiced but may differ in stores; stores tend to lack much diversity. One might wonder how this is possible. Let me explain, Wasson said: “We understand that we serve our customers and patients best when our workforce and suppliers reflect our communities” (Walgreens.com/diversity), which can be beneficial financially by making customers feel more comfortable, which may lead to more spending but gives the wrong impression to outsiders. For example, if a customer came from a different neighborhood and shopped at a Walgreen's that they noticed during the same shopping trip, it could make them feel uncomfortable and lead them to spend less. When it comes to employees, the company's intention is widespread diversity across the board. the company through training via a computer program which explains what is expected of employees with a view to diversity. At every level and in every setting, Walgreens tries to reinforce that it wants to be an inclusive and welcoming culture. Each position receives cultural awareness training that teaches its staff how to behave sensitively, fairly and thoughtfully. Courses and training programs include many aspects of diversity: disability awareness courses for human resources professionals, harassment awareness and prevention for non-managers, managing in an inclusive workplace, preventing discrimination in selling to customers. All programs mentioned aim to better serve employees and customers. Through surveys, it appears that the majority of employees feel comfortable and understand diversity. Many have commented on how the importance of the middle of paper helps employees feel supported and comforted. Additionally, the companies provide scholarships and internship opportunities to each community, indicating that Walgreens does this in all 50 states in the United States and in every community. Walgreen must create recognition and participation of diversity, for example by offering rewards, providing opportunities for promotions. within the company, at the store and company level. By providing mentoring and development opportunities to employees, they are able to succeed. Walgreens should train its employees, especially those in pharmacies, to advance successfully by allowing employees to attend professional conferences and employee academic programs. Walgreens must provide a stress-free and balanced environment that helps employees avoid being overworked..